CCADS can provide actors to perform ‘Role-Playing’ situations to aid businesses in developing their staff by acting as ‘customers’ to simulate situations that the business would be involved in. Please check our Testimonials for a reference

We can provide scenarios to management who can oversee and observe their staffs approach to solving the chosen situations and assessments can then be made based on the staffs performance prior to interaction with ‘real’ customers giving the time to put in place appropriate resolution, if required.

We have done this successfully for a Corporate Solicitors in the Portsmouth area

Role-Playing scenarios need to be discussed and agreed between the management and assessors